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Nursing Blog covers how to improve patient experience and HCAHPS scores

Nursing Blog covers how to improve patient experience and HCAHPS scores

The secret is out! “Nursing staff and Quietyme can make a huge difference in lowering noise levels in hospitals.” says healthcare journalist Jennifer Larson. “Would you recognize if the hospital noise level was too high? Or would you know what to do to keep it down?The World Health Organization (WHO) recommends that the average noise level in a hospital room not exceed 30 decibels. But as the authors of a 2012 research letter in the Archives of Internal Medicine noted, “objectively measured hospital noise can range as high as 67 dB in the intensive care unit to 42 dB in surgical wards.” When that happens, patients have trouble getting the rest they need, and they tend to mark hospitals down on HCAHPS scores. Most units are a lot louder than you might realize. Machines, alarms, footsteps on tile floors, pages echoing overhead, cell phones…they’re all part of the cacophony of noises in a typical hospital. Human voices are responsible for creating a lot of the hospital noise, too.” Read the whole article...

Beryl Institute Reports on Patient Experience

Read the most recent news from Jason A. Wolf at the Beryl Institute on perspective and patient experience. “If we view the healthcare experience from the eyes of those we care for and engage with—patients, residents, families and support networks—we have a tremendous opportunity to reset the lenses through which we consider, explore and address this issue.” #patientexperience #healthcare #berylinstitute...

AARP's Digital Health Initiative Project

Stephanie Baum writes, “The work to initiate the AARP’s digital health initiative Project Catalyst to set up a way for seniors to roadtest wearables and apps in a series of studies was a year in the making. It evolved from the AARP’s Health Innovation@50+ LivePitch challenges in which entrepreneurs pitch products aimed at the needs of AARP members aged 50 and older.”...

Hospitals are Working to Improve Patient Experience

“In many ways the hospital environment can be the opposite of healing,” Dr. Krumholz said. Beeping machines, frequent needle sticks, unpredictable waits to see the doctor, unappetizing food and sleep deprivation are among the barrage of stressors he cites. “The result is that hospitalized patients are often deconditioned, in pain, malnourished, stressed, with circadian disruptions,” Hospitals are now working on how to eliminate many of these stresses to ensure patients are going home feeling better, nourished and well rested. #quietyme #patientexperience #hcahps...

President Obama wants the US to Lead a New Era of Medicine

“21st century businesses will rely on American science, technology, research and development. I want the country that eliminated polio and mapped the human genome to lead a new era of medicine—one that delivers the right treatment at the right time.” -President Barack Obama, State of the Union Address, January 20, 2015....